John Guaspari’s instructive and amusing fable about “Quality” has been a favorite in the business world since it was first published in As it points out what. The secret to the success of I Know It When I See It lies in its stylish delivery of a JOHN GUASPARI is vice president of Rath & Strong, Inc., and has written two. The following is a short summary of this great fable, unfortunately not available in print and relatively not known. The book was written by John.

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Purchased from Sale Table at local book retailer all new books. Ivan Gonzalez rated it it was amazing Aug 13, Long before entering the world of consulting, he began his professional career as an aerospace engineer and then went on to hold corporate positions in such widely varying functions as marketing, customer support, quality, ahen development, and organizational effectiveness.

Very good condition in good d.

To see what your friends thought of this book, please sign up. Goodreads helps you keep track of books you want to read. Nov 30, Rishab Gaba rated it it was amazing.

I Know It When I See It : John Guaspari :

They had a broad line of products like commas, apostrophes, periods, dashes, brackets, etc. Used book in very good condition.

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A succinct and intriguing business fable, it tells kt story of “Punctuation, Inc. Dena Fleming rated it really liked it May 18, The new mindset would replace the inspection with prevention.

Like new; no internal markings; has only lost its Brand New shine.

And I loved the illustrations! Used – Like New. A funny little book that explains quality in a non-technical way.

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I Know It When I See It: A Modern Fable About Quality

Just a moment while we sign you in to your Goodreads account. NO writing, marks or tears inside book. They did implement so many changes that were supposed to help but none of them really sre. The results of the new change were still negative. Thanks for telling us about the problem. Laura rated it really liked it Mar 17, From a great but of unread titles of local book reviewer. We use cookies to give you the best possible experience.

Review quote ” “”This is truly inow insightful, entertaining little story. The inow shows how businesspeople who pay close attention to what kind of quality their customers want The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. Bridget Blair Resnik rated it liked it Jan 02, Olivia Sainz rated it it was amazing Nov 17, Product details Format Paperback 96 pages Dimensions x x 10mm L with dust jacket in good condition.

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Dot Com Liquidators Condition: Clean, tight, white, no marks. Didn’t they do their best in the past?

I Know It When I See It : A Modern Fable about Quality

The quality problem was of course related to the defects found in the Punctuation Inc. The first one was that quality was a matter of survival. Dan Adams rated it really liked it Mar 02, Joy Davis rated it did not like it Jul 17, DJ improved with new, clear Brodart mylar cover. Everybody was very happy for a while expecting that all quality problems are gone Ex-library with the guasparii stamps.

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