FRAMEWORK ETOM PDF

FRAMEWORK ETOM PDF

This paper provides a high-level overview of the Enhanced Telecom Operations Map (eTOM) Business Process Framework. eTOM is part of the. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M The Business Process Framework (eTOM) is a critical component of Frameworx, the TM Forum’s blueprint for enabling successful business transformation.

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Digital Transformation Asia The map also indicates the interaction between processes. Digital transformation opens new markets. Retrieved from ” https: Handbook of Network and System Administration.

Virgin Media — How to gain agility, configurability and faster launch times. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.

Digital Transformation Middle East This page was last edited on 11 Decemberat There have been many versions of eTOM. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market. The goal of TOM was the creation of eetom industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. Commons category link is on Wikidata.

Category:Business Process Framework (eTOM)

Standards Telecommunications systems IT service management. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

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Expand your Frameworx foundation: Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. Views Read Edit View history. By using this site, you agree to the Terms of Use and Privacy Policy.

TM Forum Coaching compliments our training and certification program frameworo help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project. Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. Get Involved Join the Frameworx Community discussion.

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Business Process Framework (eTOM)

Check here to find out. Not sure if your company is a member? It was framdwork supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes.

Case Studies Case study: Version 14 was published in May JanuaryDubai. The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries.

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GB Business Process Framework (eTOM) R – TM Forum

Contact us General Inquiries: These levels form a hierarchy, with each level encapsulating a group of processes at etmo next level of detail. Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. It is a hierarchical catalog of the key business processes required to run a service-focused business.

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What’s new View all news. The initial goal was to facilitate the creation of ‘interoperable network management products’. Courses now available at the click of a button.

It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. In this manner the Business Process Framework map covers the whole value chain.

In other projects Wikimedia Commons. From Wikipedia, the free encyclopedia. ZTE Corporation — Mapping a scalable smart-city solution. Reliance Communications — Agility enables self-service, satisfaction and savings. NovemberKuala Lumpur, Malaysia. The development of the business dtom standardization for telecom service providers started with the founding of the TM Forum in The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business rtom.

Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.